These Terms and Conditions govern your access to and use of the IRF Academy platform available at https://irf.academy and the purchase of any course, learning programme or training session offered on it The Platform is operated by the International Road Federation 2 chemin de Blandonnet, 1214 Vernier, Geneva, Switzerland.
By creating an account, enrolling in a Course or ticking the Terms and Conditions box at sign-up, you accept these Terms. If you register or purchase on behalf of an organisation, you confirm that you are authorised to bind that organisation.
Learner: any person who holds an account and accesses a Course.
Purchaser: the person or organisation who pays for a Course, for themselves or for others.
Online Course: a Course delivered through the Platform, self-paced or live online.
In-Person Training: a Course or session delivered at a physical venue.
Member: an organisation holding a current IRF membership, and its staff.
You must provide accurate, complete and up-to-date information when creating your account and keep your login credentials confidential. Accounts are personal and may not be shared. You are responsible for all activity under your account and must inform us promptly at academy@irfofficial.org of any unauthorised use
Upon successful purchase or enrolment, you are granted access to the corresponding Course for the duration specified on the Course page or, where no duration is specified, for as long as the Course remains available on the Platform. Access may expire automatically at the end of that period.We may update, reorganise or replace Course content, trainers or schedules to keep them accurate and relevant. You are responsible for ensuring that your device, browser and internet connection meet the technical requirements needed to follow a Course.
Prices are displayed on each Course page in the stated currency and include or exclude taxes as indicated at checkout. Payment is due in full at the time of order, unless another arrangement (such as a quotation paid by bank transfer) has been agreed in writing with the IRF. Online payments are processed by third-party payment providers; the IRF does not store your full card details.An invoice is generated upon payment and sent to the email address associated with your purchase. You may also download your invoices from your account’s payment history
IRF Members may benefit from reduced rates through a discount code distributed exclusively via IRF member channels. Discount codes are reserved for the use of Members and may not be shared, published or otherwise made available to non-members. The IRF may deactivate a code, refuse its application, or cancel any order placed with a code obtained or used in breach of this clause, without prior notice.
Where a Course is purchased for several participants (group package, quotation or invoice), the Purchaser is responsible for providing the IRF with the accurate names and email addresses of each participant and for ensuring that each participant accepts these Terms before accessing the Course. The IRF is not responsible for access not being used or properly distributed by the Purchaser. Each participant holds a personal account.
Where required by applicable consumer protection law, consumers may withdraw from a purchase within fourteen (14) calendar days without giving any reason. By choosing to access Course content immediately after purchase, you expressly request the immediate supply of digital content and acknowledge that you thereby lose your right of withdrawal once access has begun. This section does not apply to purchases made for professional or organisational purposes.
Online Courses: Refund requests may be sent to training@irfofficial.org within [14] days of purchase, provided that no substantial part of the Course content has been accessed, except where a statutory right of withdrawal applies. Approved refunds are made to the original payment method.
In-Person Training: Cancellations by the participant are subject to the following schedule, unless otherwise stated in the Course offer: [more than 30 days before the start date: full refund less an administration fee of [X]; 15 to 30 days: 50% refund; less than 15 days or no-show: no refund]. A participant may be replaced by another person from the same organisation at no cost, provided the IRF is informed before the start date.
Cancellation by the IRF: The IRF may postpone or cancel a Course, in particular where the minimum number of participants is not reached or in case of force majeure. In that case, you may choose between transfer to a new date and a full refund of the Course fee. The IRF is not liable for any other costs incurred, including travel or accommodation.
Where a Course is delivered in person, the participant is solely responsible for organising and paying for their own travel, accommodation, visa or other entry requirements, and travel and health insurance. The IRF strongly recommends adequate travel and health insurance covering the full duration of the trip.
The IRF shall not be liable for any loss, damage, injury, illness, theft, delay, denial of entry, visa refusal, flight cancellation or other incident occurring before, during or after the training, whether in transit or during the participant’s stay, except where such harm results directly from the IRF’s gross negligence or wilful misconduct in organising the training itself. Participants must comply with the laws, regulations and health, safety and security instructions applicable at the venue.
A certificate of completion may be issued to Learners who meet the completion requirements of a Course, such as completing [80]% of an Online Course or attending at least [80]% of an In-Person Training, and passing any required assessment. Unless expressly stated otherwise on the Course page, certificates attest to participation in and completion of the Course according to IRF standards; they do not constitute an academic degree or a qualification recognised by an external body. The IRF may revoke a certificate obtained through fraud or in breach of these Terms.
All Course materials, including videos, texts, presentations, quizzes, tools and templates, are the property of the IRF or its licensors and are protected by copyright and other intellectual property laws. You receive a personal, non-exclusive, non-transferable licence to use them for your own learning. You may not copy, record, reproduce, distribute, sell or make available any Course content to third parties, in whole or in part, without the IRF’s prior written consent. The IRF name and logo are trademarks of the IRF.
When using the Platform, discussion areas or any live session, you agree to behave respectfully towards other Learners, trainers and staff. Harassment, discriminatory remarks, spam, sharing of unlawful content and any disruptive or abusive behaviour are prohibited. The IRF may remove content and suspend or terminate, without refund, the account of any user who breaches this Code of Conduct.
By enrolling in a Course, you acknowledge that your name, and your profile photo if you choose to add one, may be visible to other Learners enrolled in the same Course within the course player and discussion areas.
Submitting an expression-of-interest form for a Course that is not yet available does not constitute an order, a reservation or a commitment by either party. It only allows the IRF to inform you when the Course opens and does not guarantee a place.
The Platform is provided on an “as is” and “as available” basis. The IRF takes reasonable steps to ensure its availability but does not guarantee uninterrupted or error-free access, and is not liable for temporary unavailability due to maintenance, technical failure or causes beyond its reasonable control. Course content is provided for professional training purposes and does not replace the applicable standards, regulations or the judgement of qualified professionals on specific projects. The IRF makes no guarantee of specific learning or professional outcomes.To the extent permitted by law, the IRF’s total liability arising from a Course is limited to the amount paid for that Course. Nothing in these Terms excludes liability for gross negligence, wilful misconduct or any liability that cannot be excluded by law.
The IRF processes your personal data in accordance with the IRF Academy Privacy Policy and the IRF Data & Privacy Policy (https://irfofficial.org/privacy-policy/). By accepting these Terms, you acknowledge that you have read them.
The IRF may amend these Terms at any time. Material changes will be notified to registered users by email or on the Platform before they take effect. The Terms in force at the time of your purchase apply to that purchase.
These Terms are governed by Swiss law. The parties will first seek an amicable solution in good faith. Failing that, any dispute shall be submitted to the competent courts of Geneva, Switzerland, subject to any mandatory rights of consumers to bring proceedings in their country of residence.
